Shipping Policy
At Petro, we are committed to delivering your orders safely and on time. Please review the details of our shipping policy:
Shipping Methods and Costs:
We offer standard and express shipping options within Serbia and internationally. Shipping fees are calculated based on the package’s weight, dimensions, and destination. The exact amount will be displayed at checkout.
Processing Time:
Orders are processed within 1-3 business days after payment confirmation.
Delivery Time:
Within Serbia: Standard shipping takes 3-10 business days.
International Shipping: Delivery times range from 7-18 business days, depending on the destination and customs processing times.
Customs and Import Duties:
For international orders, customs fees and import taxes may apply. These charges are the customer’s responsibility and will vary by country.
Shipping Provider:
We partner with reliable couriers, including [Bex, DHL, Post of Serbia, etc.], to ensure smooth delivery.
Lost or Damaged Shipments:
If your package is lost or arrives damaged, please contact us within 7 days of receiving the shipment.